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Optii Learning Center

Optii Service and Chat

Optii Service and Chat

Detailed walk-throughs that are your resource to getting the most out of Optii Service and Chat. Come back and come back often.

Release Notes - August 2021 - V3.0.15

Introductory video for new users

Schedule

Create Your Weekly Schedule in Optii

Editing your Schedule after it has been published

Printing your weekly schedule from Optii

Jobs

Adding a Job for your Team Members

Editing a job in Optii Service

Completing a Job from your device or PC

Introduction to the Jobs Timeline View

Chat

How can I send a Chat message to my colleague?

Settings

Set Your Target Due Times in Optii

Job Escalations - No Jobs Left Behind

User Profile

Deactivating a user (team member) from your property in Optii Service and Chat

Completing your profile with Optii

Inviting a new user to Optii Service and Chat

Reports

Reading the Job Activity Report

What's New - Release Notes

Release Notes - July 20 2022 - Version 3.1

Release Notes - June 2022 - Version 3.0.25

Release Notes - June 2022 - Version 3.0.24

Release Notes - April 2022 - Version 3.0.23

Release Notes - February 2022 - Version 3.0.20

Release Notes - November 2021 - Version 3.0.18

Release Notes - October 2021 - V3.0.17

Release Notes - September 2021 - V3.0.16

Release Notes - May 2021 - V3.0.12

Release Notes - April 2021 - V3.0.11

Release Notes - March 2021 - V3.0.10

Release Notes - February 2021 - V3.0.9

Release Notes - December 2020 - V3.0.8

Release Notes - November 2020 - V3.0.7

Release Notes - June 2021 - V3.0.13

Release Notes - July 2021 - V3.0.14

Release Notes - December 2021 - Version 3.0.19

Release Notes - March 2022 - Version 3.0.21

Release Notes - March 2022 - Version 3.0.22

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