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Learn the symbols and behaviours of the cleaning exception statuses in Optii Housekeeping
Optii Housekeeping is constantly evolving to provide you with the most efficient and effective tools for managing your housekeeping cleaning exception status.
The new cleaning exception statuses symbols and capabilities give you even more granular control over your room statuses, specifically for Do Not Disturb (DND), No Service Required (NSR), Clean Rooms, and Double Lock status.
These new statuses, combined with Optii's intuitive interface, empower your housekeeping team to prioritize tasks, optimize workflows, and ensure a seamless guest experience. Whether you're managing a small boutique hotel or a large resort, these enhancements will significantly improve your housekeeping operations.
Symbols for Cleaning Exception Room Statuses:
Optii now allows you to set the cleaning exception rooms based on the following crucial statuses:
- Do Not Disturb (DND): Quickly identify rooms where guests have activated the DND. This allows your staff to respect guest privacy and avoid unnecessary disturbances. To set a room status DND simply click on this link and immediately you will the DND symbol, and the job would remain on the My Assigned Jobs list and would move to the end of the assignment for the assigned user. It would also remain visible on both the Timeline View and the Job Status View.
- No Service Required (NSR): Quickly identify rooms where guests have activated the NSR. This allows your staff to respect guest privacy and avoid unnecessary disturbances. To set a room status NSR simply click on this link and immediately you will the NSR symbol, and the job would remain on the My Assigned Jobs list and would move to the end of the assignment for the assigned user. It would also remain visible on both the Timeline View and the Job Status View.
- Clean Rooms or Sleep Out No Show: to be added
- Double Lock Active: Quickly identify rooms where guests have activated the DLA. This allows your staff to respect guest privacy and avoid unnecessary disturbances. To set a room status DLA simply click on this link and immediately you will the DLA symbol, and the job would remain on the My Assigned Jobs list and would move to the end of the assignment for the assigned user. It would also remain visible on both the Timeline View and the Job Status View.
How Will These Enhancements Benefit Your Hotel?
These new cleaning statuses options offer a range of advantages:
- Improved Housekeeping Efficiency: Prioritize tasks based on room status, minimizing wasted time and effort. Your team can focus on rooms that need immediate attention, such as those that are "Vacant Dirty" with no cleaning exception statuses.
- Enhanced Guest Experience: Respect guest privacy by readily identifying DND, NSR rooms. Provide better service by quickly locating clean and available rooms for arriving guests.
- Streamlined Communication: Facilitate clear communication between housekeeping, front desk, and management. Everyone can access real-time room status information, ensuring seamless coordination.
- Optimized Resource Allocation: Make informed decisions about staffing and resource allocation based on room status and occupancy.
- Increased Security: Quickly verify the double lock status of rooms, enhancing security and peace of mind for both guests and staff.
- Data-Driven Insights: Track and analyze room status trends to identify areas for improvement in your housekeeping processes.
Would you like to learn more?
If you would like to learn more about Optii, please check out our Optii learning center today at help.optiisolutions.com
Have questions or need help?
Do you have any questions about Optii? Please contact your success manager today at help@optiisolutions.com