Frequently Asked Questions
Our FAQs section answers common questions that can help you save time and easily find the necessary information. Let's try this!
Optii Platform All Products
- Optii Minimum System Requirements
- Email Notifications in Optii
- Browsers supported by Optii Platform
- Does the Optii System integrate with Our Other Hotel Systems?
- Optii Platform Guest Reservations Details
- Shared Reservations Details in Optii Platform
- Translations in Optii Platform
- Can I add a job for housekeeping?
- Can Optii Translate Notes, Checklist and Chats?
- Understanding Your Job Cards
- What are Employment Types and how are they used in Optii?
Optii Housekeeping
- FAQ: My Inspection Times are too Long - how can this be?
- FAQs: Reading Common Mobile Device Error Messages for Optii Keeper
- Install Optii Platform on an Android Device
- B2B Reservation different Res IDs but same Guest Name
- Error: 504 Gateway Timeout
- Configuration: Rush Rooms in Optii - Queue Rooms in Opera
- What does this button do? Pressing the 'Guest Checked Out' button from your device or within the Hub
- How can Optii help with our new Covid-19 Cleaning procedures?
- Why do my Scheduled Cleans have Different Scheduled Durations?
- FAQ: What happens if a Room Attendant cleans a due out room?
- What Happens When an Inspector Skips a Inspection Task?
- What are 'Skipped Cleaning Tasks'?
- The Optii Reports KPI
- Which Property Management System (PMS) integrations are supported by Optii for ETA/ETD functionality?
- Optii Glossary - Cleaning Tasks
- What's a Back-to-Back Reservation? And how it works in Optii
- OPERA Cloud and OHIP: Expected Behavior for Same-Day Out of Order (OOO) Rooms
- How to Set Up Room Attendants Self-Checkers in Optii
Optii Service
Optii Chat
Optii Projects
Optii Tips
- Optii Checklist & Repeating Jobs
- Copy Notes from One Room to Multiple Rooms
- Auto-saving your passwords to access Optii faster! — Android devices Google Browser
- All Team Members Channels
- Never miss a morning briefing or meeting
- Deploy customised channels that everyone can access
- Unleash the power of Optii to supercharge your hotel operations with these three valuable tips!
- Managing Your Team from the Optii Housekeeping App
- Mention or tag your team to get the attention
- Morning Briefings on the mobile app
- We need your input! How can we make Optii better?
- In-line translation for checklist and notes!
- Three Tips For Decreasing Turnaround Time