Troubleshooting Missing App Notifications After Updates

Why am I not receiving app notifications?

App notifications may be affected by device settings. Check that notifications are enabled on the affected mobile device, and verify the app after any recent update or cache cleanup.

How can I troubleshoot missing notifications?

1. Confirm notifications are enabled on the mobile device.
2. Perform a proper cache cleanup on both the mobile device and the platform.
3. If needed, fully delete the app and reinstall it.
4. Verify the app again after the latest update.

What should I do if notifications still do not appear?

Provide a specific example of a job where the notification was not received so the issue can be reviewed further.

What app updates are available?

A new app update for both Android and iOS has been released. Two app updates were also released over the last couple of days, and reinstalling the app may help after updates are applied.

What if a checklist or job is still behaving unexpectedly after an update?

After updates, verify the issue again on your side. If the behavior continues, it should be reviewed further as a separate issue.