Housekeeping Automation FAQs — Jobs Add on

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Overview

Job Add-ons in Optii allow properties to automate recurring in-room housekeeping activities (e.g., linen changes, towel refreshes) based on set operational rules.

Question	Answer
What is the primary function of Job Add-ons?	To automate recurring housekeeping tasks (like linen or towel service) according to defined operational cadence rules.
What is the new enhancement to Job Add-ons logic?	Optii now ensures that Job Add-ons respect the guest’s reservation cadence and check-in date, even when new rules are created mid-stay. This prevents out-of-sequence job creation and aligns workloads accurately.
How does Optii calculate the schedule when a new rule is created mid-stay?	Optii references the guest’s check-in date, uses the defined cadence frequency (e.g., every 3 days), and schedules the new add-on only when the next valid multiple of the cadence from the check-in date is reached.
Example of Cadence Accuracy:	If a guest checks in on Saturday (Day 1) and a "Every 3 days" rule is created on Monday (Day 3), the first add-on will be scheduled for Thursday (Day 6), maintaining the correct 3-day cadence from check-in.

A. Job Add-on Creation – Vacant Rooms

Question	Answer
How is cadence determined for vacant rooms?	When a new Job Add-on rule is created for vacant rooms, Optii determines creation based on whether an existing add-on of the same type is already scheduled.
Expected Behavior (No existing add-on):	If no previous Job Add-on of the same type exists for that room, Optii will create the add-on immediately.
Expected Behavior (Existing add-on):	If one already exists, Optii will defer creation until the next scheduled cadence interval, using the timestamp of the last job creation as the reference point.

B. Editing Existing Job Add-on Rules

Question	Answer
What happens when an existing Job Add-on rule is edited?	When a user edits a rule (e.g., changing the frequency), Optii recalculates the cadence logic starting from the date of modification.
What is the new baseline for the cadence?	The edit date becomes the new baseline for the rule’s cadence sequence.
When are new add-ons created after an edit?	New job add-ons are created only on future cadence dates that meet the updated criteria. Edits do not affect past or currently active add-ons.

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