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Frequently Asked Questions
What's New - Release Notes
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Optii Learning Center
Frequently Asked Questions
Optii Housekeeping
Getting Started
Optii Mobile App
Roster
Rooms
Schedule
Task List
Worklog
Reports
Configuration The HUB
Configuration Mobile Devices
Frequently Asked Questions
What's New - Release Notes
Optii Service & Chat
Getting Started
Login/Logout
Schedule
Jobs
Chat
Settings
User Profile
Reports
What's New - Release Notes
Optii Projects
Getting Started
Projects
Optii Tips
Tips
Have an idea?
Optii Webinars
On-demand recordings
Frequently Asked Questions
Optii Housekeeping
Optii Service
Frequently Asked Questions
Our FAQs section answers common questions that can help you save time and easily find the necessary information. Let's try this!
Optii Housekeeping
FAQ: My Inspection Times are too Long - how can this be?
FAQs: Reading Common Mobile Device Error Messages
Install Optii Platform on an Android Device
B2B Reservation different Res IDs but same Guest Name
Error: 504 Gateway Timeout
Configuration: Rush Rooms in Optii - Queue Rooms in Opera
What does this button do? Pressing the 'Guest Checked Out' button from your device or within the Hub
How can Optii help with our new Covid-19 Cleaning procedures?
Why do my Scheduled Cleans have Different Scheduled Durations?
FAQ: What happens if a Room Attendant cleans a due out room?
What Happens When an Inspector Skips a Inspection Task?
What are 'Skipped Cleaning Tasks'?
The Optii Reports KPI
How to reset your Optii Housekeeping Password.
Which Property Management System (PMS) integrations are supported by Optii for ETA/ETD functionality?
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Optii Service
What are push notifications?
How do I turn push notifications on or off on my android smartphone?
How do I turn push notifications on or off on my iOS device?
