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Frequently Asked Questions

Frequently Asked Questions

Our FAQs section answers common questions that can help you save time and easily find the necessary information. Let's try this!

Optii Housekeeping

FAQ: My Inspection Times are too Long - how can this be?

FAQs: Reading Common Mobile Device Error Messages

Install Optii Platform on an Android Device

B2B Reservation different Res IDs but same Guest Name

Error: 504 Gateway Timeout

Configuration: Rush Rooms in Optii - Queue Rooms in Opera

What does this button do? Pressing the 'Guest Checked Out' button from your device or within the Hub

How can Optii help with our new Covid-19 Cleaning procedures?

Why do my Scheduled Cleans have Different Scheduled Durations?

FAQ: What happens if a Room Attendant cleans a due out room?

What Happens When an Inspector Skips a Inspection Task?

What are 'Skipped Cleaning Tasks'?

The Optii Reports KPI

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Optii Service

What are push notifications?

How do I turn push notifications on or off on my android smartphone?

How do I turn push notifications on or off on my iOS device?