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Optii Learning Center

Frequently Asked Questions

Frequently Asked Questions

Our FAQs section answers common questions that can help you save time and easily find the necessary information. Let's try this!

Auto-saving your passwords to access Optii faster! — Desktop Google Browser

Auto-saving your passwords to access Optii faster! — iOS devices

Optii Platform All Products

Optii Minimum System Requirements

Email Notifications in Optii

Browsers supported by Optii Platform

Does the Optii System integrate with Our Other Hotel Systems?

Optii Platform Guest Reservations Details

Shared Reservations Details in Optii Platform

Translations in Optii Platform

Can I add a job for housekeeping?

Can Optii Translate Notes, Checklist and Chats?

Understanding Your Job Cards

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Optii Housekeeping

FAQ: My Inspection Times are too Long - how can this be?

FAQs: Reading Common Mobile Device Error Messages for Optii Keeper

Install Optii Platform on an Android Device

B2B Reservation different Res IDs but same Guest Name

Error: 504 Gateway Timeout

Configuration: Rush Rooms in Optii - Queue Rooms in Opera

What does this button do? Pressing the 'Guest Checked Out' button from your device or within the Hub

How can Optii help with our new Covid-19 Cleaning procedures?

Why do my Scheduled Cleans have Different Scheduled Durations?

FAQ: What happens if a Room Attendant cleans a due out room?

What Happens When an Inspector Skips a Inspection Task?

What are 'Skipped Cleaning Tasks'?

The Optii Reports KPI

How to reset your Optii Housekeeping Password.

Which Property Management System (PMS) integrations are supported by Optii for ETA/ETD functionality?

Optii Glossary - Cleaning Tasks

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Optii Service

What are push notifications?

How do I turn push notifications on or off on my android smartphone?

How do I turn push notifications on or off on my iOS device?

Optii Chat

What is the max size capacity for Uploading files/videos in Optii Chat

What is the maximum character limit for messages in the Optii Chat?

Optii Projects

Auto-assign by Chief Engineer

Staying on Top of Auto-Assigned Preventative Maintenance Jobs

Accessing your Guest Rooms PM Jobs

Optii Tips

Optii Checklist & Repeating Jobs

Copy Notes from One Room to Multiple Rooms

Auto-saving your passwords to access Optii faster! — Android devices Google Browser

All Team Members Channels

Never miss a morning briefing or meeting

Deploy customised channels that everyone can access

Unleash the power of Optii to supercharge your hotel operations with these three valuable tips!

Managing Your Team from the Optii Housekeeping App

Mention or tag your team to get the attention

Morning Briefings on the mobile app

We need your input! How can we make Optii better?

In-line translation for checklist and notes!

Three Tips For Decreasing Turnaround Time

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