Optii Housekeeping — General Overview of Key Features

Optii Housekeeping General Overview

Hello Optii Users!

Welcome to this overview of Optii Housekeeping, a powerful module within the Optii platform. Whether you're already familiar with Optii or just starting, we're excited to show you how this solution can optimize your housekeeping operations. Optii Housekeeping isn't just about managing tasks; it's designed to empower your team with unprecedented efficiency and effectiveness, ensuring seamless operations and delighted guests.

What is Optii Housekeeping?

The primary purpose of Optii Housekeeping is to minimize operational costs, maximize productivity, and significantly enhance guest satisfaction for hotels and other hospitality businesses. It achieves this by transforming traditional housekeeping management into a data-driven, streamlined process.

We're excited to show you how to get started with your new account. In this tutorial, we'll guide you through all the fantastic functionalities available in Optii.

🎥 Click below to watch the tutorial video!

With Optii you will be able to:

• Streamline Workflows: Automate and optimize jobs assignments, leading to faster turnaround times.
• Provide Real-Time Insights: Offer immediate visibility into team progress and room readiness, allowing for proactive decision-making.
• Improve Room Readiness: Ensure rooms are cleaned, inspected, and ready for guests more quickly and reliably.
• Enhance Team Organization: Foster a more structured and proactive approach to housekeeping management.
• Reduce Operational Costs: Optimize resource allocation and reduce inefficiencies.
• Boost Guest Satisfaction: Contribute to a superior guest experience through prompt and efficient service.

Key Features at a Glance

Optii Housekeeping is packed with features designed to make your operations smoother and more efficient. Here are some of the core capabilities you'll discover:

• Intelligent Job Assignment: Automatically distribute cleaning and inspection jobs based on team member credit quotas, working hours, and preferred locations, or allow for manual adjustments.
• Real-Time Timeline View: A dynamic, color-coded visual representation of all assigned jobs, showing progress and status updates instantly.
• Machine Learning-Powered Predictions: Accurately predict cleaning durations for each job, optimizing scheduling and resource allocation.
• Mobile-First Design for Attendants: A user-friendly mobile application for room attendants, mirroring timeline information, optimizing travel time, and facilitating task completion.
• Customizable Checklists: Flexible checklists for cleaning jobs, which can be optional or mandatory.
• Seamless Service Request Integration: Easily create and send maintenance requests directly to the engineering team via Optii’s service module.
• Comprehensive Job Status View: A centralized overview of all property jobs with permission-based access, including an above-property view.
• Robust Reporting Suite: Access to in-depth, filterable data for informed decision-making, with options for scheduled delivery, downloads, and direct integration with BI tools.
• Multi-Language Support: Supports over 20 languages for seamless user adoption across diverse teams.
• Two-Way PMS Integration: Automatically generate unassigned job lists from reservation updates and send room status updates back to your Property Management System.

Understanding the Interface

The Optii Housekeeping interface is designed for clarity and ease of use, providing a visual and intuitive experience:

• The Timeline View: This is your central hub, displaying all cleaning and inspection jobs for the day. Jobs are represented by color-coded cards (e.g., departure, stayover, turn down) with varying lengths to indicate cleaning durations. Icons provide quick visual cues for reservation status, rush status, and more.
• Team Member List: Easily view and select your team members for the day's operations. This list can be pre-populated or adjusted on the fly.
• Unassigned Jobs List: A clear list of all cleaning and inspection jobs that need to be assigned, generated directly from your PMS.
• Mobile Device View: For room attendants and inspectors or supervisors, the mobile interface mirrors the essential information from the timeline, optimized for efficient task execution on the go. This includes prioritized job orders to minimize travel time and intuitive buttons for completing tasks or logging issues.