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Opera OHIP Optii PMS Integration (Hotel Chain OCIM/client credentials)

Steps to Install the Opera PMS with Optii through the OHIP Interface

Opera OHIP Optii PMS Integration Guide (Hotel Chain OCIM/client credentials)

This guide outlines the steps to integrate the Opera Property Management System (PMS) with Optii using the Opera Hospitality Interface Platform (OHIP) for a hotel chain.

 

  1. Step 1: Enterprise ID
    Responsibility: Hotel Project Manager/Leader
    Action: Provide your unique Enterprise ID.
  2. Step 2: Chain Code
    Responsibility: Hotel Project Manager/Leader
    Action: Provide your hotel chain code.
  3. Step 3: Opera URL
    Responsibility: Hotel Project Manager/Leader
    Action: Enter your Opera URL. This helps Optii identify your datacenter region.
  4. Step 4: Business Events Configuration
    Responsibility: Hotel Project Manager/Leader
    Action: Configure the following Business Events in Opera. Use consistent naming conventions for easier management.
    • External System Name: <CHAINCODE>OPTII (e.g., IHGOPTII)
    • External Database Name: <HOTELCODE>OPTIIDB (e.g., AUSHDOPTIIDB)

    Important: Each property requires a unique External Database Name. The External System Name can be shared across your chain and linked to multiple External Databases.

    Housekeeping Module — enable these events:

    • DELETE QUEUE ROOM
    • NEW OUT OF ORDER
    • NEW OUT OF SERVICE
    • NEW QUEUE ROOM
    • UPDATE OUT OF ORDER
    • UPDATE OUT OF SERVICE
    • UPDATE QUEUE ROOM
    • UPDATE ROOM STATUS

    Reservation Module — enable these events:

    • ADVANCE CHECK IN
    • CANCEL
    • CHECK IN
    • CHECK OUT
    • DELETE RESERVATION
    • JOIN GUEST
    • NEW RESERVATION
    • NO SHOW
    • REACTIVATE NO SHOW
    • REACTIVATE WAITLIST
    • REVERSE ADVANCE CHECK IN
    • REVERSE CHECK IN
    • REVERSE CHECK OUT
    • ROLLBACK CANCEL
    • SEPARATE GUEST FROM SHARE
    • UPDATE RESERVATION
  5. Step 5: OCIM/Client Credentials
    Responsibility: Hotel Project Manager/Leader
    Action: Provide your Oracle Hospitality Integration Cloud (OCIM) client credentials (Client ID and Client Secret) for your hotel chain. Share these securely with your Optii Implementation Manager before interface configuration begins.
  6. Step 6: Interface Configuration & Connectivity Testing
    Responsibility: Optii Implementation Manager
    Action: The Optii team will configure the necessary adapter interface and verify connectivity.

    • Responsibility: Hotel Project Manager/Leader
    • Action: Provide your unique Enterprise ID.

Step 2: Chain Code

    • Responsibility: Hotel Project Manager/Leader
    • Action: Provide your hotel chain code.

Step 3: Opera URL

    • Responsibility: Hotel Project Manager/Leader
    • Action: Enter your Opera URL. This helps us identify your datacenter region.

Step 4: Business Events Configuration

    • Responsibility: Hotel Project Manager/Leader
    • Action: Configure the following Business Events. Consistent naming conventions are recommended for easier management:
      • External System Name: <CHAINCODE>OPTII (e.g., IHGOPTII)
      • External Database Name: <HOTELCODE>OPTIIDB (e.g., AUSHDOPTIIDB). Important: Each property requires a unique External Database. The External System can be shared across your chain and linked to multiple External Databases.
      • Housekeeping Module:
        • DELETE QUEUE ROOM
        • NEW OUT OF ORDER
        • NEW OUT OF SERVICE
        • NEW QUEUE ROOM
        • UPDATE OUT OF ORDER
        • UPDATE OUT OF SERVICE
        • UPDATE QUEUE ROOM
        • UPDATE ROOM STATUS
      • Reservation Module:
        • ADVANCE CHECK IN
        • CANCEL
        • CHECK IN
        • CHECK OUT
        • DELETE RESERVATION
        • JOIN GUEST
        • NEW RESERVATION
        • NO SHOW
        • REACTIVATE NO SHOW
        • REACTIVATE WAITLIST
        • REVERSE ADVANCE CHECK IN
        • REVERSE CHECK IN
        • REVERSE CHECK OUT
        • ROLLBACK CANCEL
        • SEPARATE GUEST FROM SHARE
        • UPDATE RESERVATION

Step 5: Interface Configuration & Connectivity Testing

    • Responsibility (Configuration): Optii Implementation Manager
    • Action (Configuration): The Optii team will configure the necessary adapter interface.

Post-Installation: After installation, your Optii Implementation Manager will verify that data exchange between your Opera system and Optii is functioning correctly and will address any issues before go-live.

For further information please contact your Optii Implementation Manager at help@optiisolutions.com

Learn more about Optii 

If you would like to learn more about Optii, please check out our Optii learning centre today at help.optiisolutions.com

Questions or need support?

Contact your Optii Success Manager at help@optiisolutions.com