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We’re excited to introduce Optii 3.21.0 — a release focused on speed, visibility, and productivity across Housekeeping, Service, Chat, and Projects. Whether you’re rushing rooms, assigning credits, or managing multi-room jobs, this release helps teams streamline their daily workflows while unlocking smarter controls for managers.
This update introduces new features to the Housekeeping List View, significant enhancements to Job Assist, improved credit updates, and enhanced job views across the board.
Housekeeping List View:
- Assigned Jobs
- Bulk Actions
- Team Member Credit Updates
My Jobs View Updates:
- DND, No Show,
- My Section, and
- Performance
Service List View:
- Filter by items, location, and status
- Bulk actions
- Delete Service Jobs
Job Assist Now Supports:
- Quantity
- Multiple locations
- Due by
- Multi-item creation
Housekeeping - List View
Overview
The all-new Housekeeping List View is a game-changer for housekeeping teams. Until now, managing rooms meant working through a timeline — limiting your ability to take quick action or get a clear picture of what’s happening. This new list view changes everything.
Supervisors and managers can now view, filter, and act on every job — whether it’s unassigned, in progress, or ready to be rushed. It’s built for how housekeeping actually operates.
Functionality
- Rush rooms in bulk
- Cancel housekeeping tasks
- Assign or unassign rooms
Benefits
- Speeds up the opening process
- Provides visibility into unassigned jobs through the dedicated view list
- Simplifies task reassignments using filters
Housekeeping - Bulk Credit Update
Overview
Housekeeping managers can now perform bulk credit updates, allowing quick adjustments to credit quotas across multiple users with a single action.
Functionality
- Instant credit updates for selected users
- Use filters to apply updates by user or role
Benefits
- Reduces time spent during the opening process
- Enables updates for multiple users simultaneously
- Allows for quick ad-hoc adjustments
My Job View updates
Overview
We’re introducing improvements to both Job Card functionalities and My Job View, which provide more control and transparency over job assignments. Users can now update room exception tasks directly from the job card and track workflows through three new views:
- My Assigned Jobs – View all active jobs assigned to you
- My Section – Monitor all work completed in the section(s) assigned during the opening process
- My Added Jobs – Track any jobs you’ve personally added
Functionality
- Update room exception statuses (e.g., DND, No Show) directly from the job card
- Manage your workload within your section directly from your device
Benefits
- Faster, more intuitive updates for exception tasks
- Clearer job management across assigned, section, and self-added jobs
Service List View
Managing service jobs used to mean clicking into each job one by one — not anymore. The revamped Service List View introduces powerful bulk action capabilities, providing managers and engineers with a faster way to manage their day.
Whether you’re tagging jobs for reporting, adding missing notes, or clearing out old test jobs, this is your new high-efficiency control panel.
Functionality
- Bulk Actions
- Add Notes — Document findings, issues, or follow-ups across multiple jobs at once
- Apply Tags — Flag urgent issues, categorize jobs for reporting, or group by theme
- Attach Files/Photos — Add inspection images or repair documentation in one go
- Delete Jobs — Delete jobs created accidentally with a click of a button
Filters
- Department: Group jobs by task type (e.g., Repair, Replace, Inspect) so you can easily assign, report, or bulk edit similar work orders.
- Job Type: Filter jobs by whether the job is a guest request or an internal request
- Status: Instantly view jobs that are not started, In Progress, Done, or On hold — so you can identify what’s falling behind or on ongoing or what’s complete.
- Added Date Range: Choose from the added date to isolate and get a historical picture for a set of days or a particular day
Job Assist – Multi-Room, Multi-Item, Assignee, Lightning Fast
Job Assist just leveled up. What started as a fast way to log single jobs has evolved into a powerful multi-job creator — capable of parsing complex, real-world requests and turning them into clean, assignable, and trackable jobs in seconds.
Now you can enter or say things like…
“Change the filters and replace batteries in rooms 104, 105, and 106 — assign to Anthony and have them done by 2 pm.”
And just like that, Optii will generate three separate jobs, each correctly mapped with:
- Multiple locations
- Multiple job items
- Assign a team member
- Add a due by time
Enhancements & Bugs
- Future Job Filter
- When deleting an attachment from a job, users will now receive a confirmation prompt before the file is removed, helping to prevent accidental deletions.
- Activity Log Enhancement
- We now provide the name of the partner/integration generating the job on the activity log in both reports and the product
- Activity log Issues
- Addressed an issue where PMS events were getting marked as Optii
- The room list view can now be found on the home page
What if I have questions about all of this?
Your Optii Success Manager is waiting for your call — please ask as many questions as you would like.
Call on:
- +1 855 398 1447 if you are located in North America, or
- +852 3008 0288 if you are located in Asia, or
- +44 20 3037 8851 if you are located in Europe, or
- +61 7 5292 5166 from Australia/New Zealand.
If you would like to email, please feel free to reach out to us at help@optiisolutions.com.