Release Notes 3.26.0, Week of April 16 2026

Release Notes 3.26.0, Week of April 16th, 2026

We’re pleased to introduce Optii v3.26.0. This release brings powerful new capabilities to how teams are organised and managed, how housekeeping operations are viewed and reported, and how quality inspections are scored  alongside a number of targeted improvements and bug fixes across the platform.

• Assign a single housekeeping job to a group of team members (a “squad”) instead of one individual

• Checklists now use a standardised Pass/Fail/N/A scoring model across all task types

• Users can now skip an inspection job even when a mandatory checklist is attached

• Managers can add non-cleaning credits directly to a room attendant’s daily board

• Enhancements & Bugs

Squad System — Multiple Assignees on a Job

Overview

Optii now supports assigning a single housekeeping job to a group of team members — a “squad” — rather than to a single individual. This is designed for large suites, VIP turndown service, training pairings, and any scenario where two or more attendants work together in the same room. Previously, properties had to create duplicate jobs or manually juggle assignments to share workload, which created reporting inconsistencies. The Squad System removes that need entirely.

Functionality

• Create and manage squads from a new Settings → Squad System Management page
• Assign jobs directly to squads from the Timeline and the Add/Edit Job form
• View squads in a dedicated Squads tab alongside Team Members on the Timeline and Housekeeping List View
• Staff can carry out jobs as individuals  and as part of a squad, and can belong to multiple squads simultaneously
• Credits for squad jobs are automatically split across squad members and shown separately from individual credits
• A new My Squad Jobs section in the mobile app keeps squad work clearly visible
• A Squad System Management permission (Settings → Roles & Permissions) controls who can create and delete squads

Benefits

• Eliminates the need for workaround duplicate jobs when multiple attendants share a room
• Accurate credit attribution — each squad member’s contribution is recorded correctly
• Management retains full control over who can create or modify squads

Optii Checklist — Standardised Pass/Fail Scoring

Overview 

Checklists now use a standardised Pass/Fail/N/A scoring model across Pass/Fail, Yes/No, and On/Off task types. Scores update in real time as users complete tasks, giving inspectors and supervisors an immediate picture of inspection quality.

Functionality

• Better scoring for proper management of checklist completion
• Pass = full points; Fail = 0 points; N/A = excluded from scoring (the denominator adjusts automatically)
• Scores update in real time as tasks are answered
• Task failures do not automatically fail the overall inspection — the final outcome (Pass, Fail, Cancel, or Pause) remains a deliberate user choice
• Corrections created from failed inspections inherit the original score and list of failed tasks
• Unanswered tasks default to Pass; historical inspections are not recalculated
• If all tasks are marked N/A, the inspection receives no score

Benefits

• Consistent, objective scoring across all checklist types
• Real-time feedback during inspections reduces errors and rework
• N/A handling ensures scores reflect only what was actually inspected

Skip Inspection — Now Works with Mandatory Checklists

Overview 

Users can now skip an inspection job even when it has a mandatory checklist attached. Previously, mandatory checklists blocked the Skip action, forcing ‘fake completions’ that distorted reporting data. This change restores flexibility without sacrificing data integrity.

Functionality

• The Skip action bypasses the mandatory checklist requirement when selected
• Skipped inspections are tracked separately from completed ones
• All other skip behaviour remains unchanged

Benefits

• Prevents artificial completions from inflating the checklist and inspection reporting
• Gives inspectors a clean, honest way to record when an inspection is intentionally skipped
• Aligns Optii’s workflow with real operational needs — particularly in time-sensitive situations

Non-Cleaning Credit Management

Overview - 

Managers can now add non-cleaning credits directly to a room attendant’s daily board. This is designed for union and credit-sensitive properties where workload factors such as travel distance, multi-floor coverage, or complex boards need to be recognised beyond the credits assigned to individual room cleans.

Functionality

• From Timeline → Detailed View, click a user’s credit value to open the credit breakdown
• Add or edit Non-Cleaning Credits using +/– controls (in 0.5 increments) or by entering a value directly (decimals supported)
• Credits cannot be reduced below zero
• Non-Cleaning Credits are board-level — they are not tied to a specific job or room
• Visible across Timeline → Detailed View (add/edit), the View Jobs modal (read-only), and the mobile app under a new ‘Non-Cleaning Credits’ category

Benefits

• Accurate workload accounting for union and credit-managed properties
• Recognises travel, floor coverage, and other labour factors that existing room credits don’t capture
• Visible to staff in the mobile app, keeping everyone aligned on their total daily credit picture

Enhancements & Bugs

Add/Edit Job Form — Mobile Optimisation

Consistent required field indicators, improved touch targets, cleaner Date/Time layout, and a collapsed Job Assist section that expands on demand

Prevent multiple in-progress Jobs

The app now prevents a second job from being started while one is already in progress, with a clear prompt linking back to the active job

Applies to: Inspection, Departure, Stayover, Check, Turndown, Linen Strip, Touch Up, and Correction

Checklist Icon on Timeline and Supervisor View

When a checklist is attached to a job via a rule, the checklist icon now displays correctly on job cards in both the Timeline and Supervisor View

Bulk ‘On Timeline’ in Team Members Modal

The Team Members modal now includes a bulk checkbox for the On Timeline column, allowing managers to toggle all filtered team members on or off the Timeline at once

My Jobs Tooltip — Jobs and Credits

The My Assigned Jobs tooltip in the mobile app now shows both job count and credits per job type (e.g. Departure: 3 jobs / 25 credits)

Section Column in Floor Plan Settings

A Section column has been added to Settings → Floor Plan, making it easy to see which section each location belongs to without opening individual records

Bugs Addressed

1. Checklist tasks on service jobs are now restricted to assigned users only
2. Exception status changes (DND, NSR, etc.) are now attributed to the acting user in the activity log, not ‘Optii’
3. Duplicate stayover jobs are no longer created after a reservation extension
4. Project completion rates and Done job counts are now consistent
5. Mobile app pull-to-refresh and real-time job updates now work correctly on first login
6. Assignment modal no longer opens behind the main screen for Housekeeping Supervisor roles
7. Job source filter in Status View now counts jobs correctly
8. Room Status and VIP code fields now display in View Jobs lists
9. Linen Change icon now renders correctly on Timeline cards
10. Inspection auto-assign configuration no longer reverts when other settings are saved
11. Edit and delete actions are now available for existing notes on repeating job templates
12. Stayover cadence now triggers on the correct day for long-stay bookings
13. Inspection auto-assign now strictly respects per-user floor scope

What if I have questions about all of this?

Your Optii Success Manager is awaiting your call — ask as many questions as you would like!

Call on:

• +1 855 398 1447 if you are located in North America, or
• +852 3008 0288 if you are located in Asia, or
• +44 20 3037 8851 if you are located in Europe, or
• +61 7 5292 5166 from Australia/New Zealand.

If you prefer to email, reach to us at help@optiisolutions.com.