Release Notes 3.30.0 Week of October 5, 2026

• Breaks on the Timeline — Active and completed breaks now appear directly on the Housekeeping Timeline, so supervisors can see at a glance who is out and for how long
• Stay Notes — Notes tied to the guest's length of stay, not just the room, so anything important about a guest follows them across their whole visit
• Component Room Handling — Rooms shared across overlapping suite configurations are now cleaned exactly once, in the right place, with no duplicate or missed jobs
• Bulk Skip Inspection — Skip many inspections at once from the List or Supervisor View, with a reason captured for every batch
• Rooms Drawer — Full Room Table — A full-page, filterable, sortable table of every room at the property, including Special Codes and VIP Codes
• Activity Log — OOO/OOS Tracking — Every time a room goes Out of Order or Out of Service, and every time it comes back, is now written to the activity log
• Above Property Job Items — Portfolio users can now create, distribute, and manage job items across every property in their portfolio from one place
• Bugs Fixed — Ten fixes across Housekeeping, Reports, and Scheduling, including room status mismatches and inconsistent report totals

Functionality

• When someone starts a break from their device, a break block appears instantly on their Timeline row, labeled with the break's name (e.g., "Short Break")
• The block reflects the break's configured length at first, then keeps growing if the person stays out past it
• Jobs scheduled after the break shift right automatically, the same way the Timeline already handles a job that runs long
• A break still running past its allotted time turns red, flagging it for supervisor attention at a glance
• Once the break ends, the block locks in the actual time taken — not the planned length — so the record is accurate
• Multiple breaks in a day show as separate, ordered blocks
• Works identically on desktop and mobile Timeline views

Benefits

• Supervisors get real-time visibility into staffing gaps without leaving the Timeline
• Break time is now an accurate, auditable record — useful for payroll conversations and performance coaching alike
• No extra steps for room attendants: breaks are tracked automatically from the same break banner they already use 

Functionality

• A new Stay Notes tab sits alongside Job Notes on every job tied to a checked-in guest
• Staff can add a note of up to 500 characters, timestamped and attributed to the person who wrote it
• Stay Notes can also be added in bulk, across many rooms at once, from the Add-ons panel in the Housekeeping List View or Supervisor View — useful for flagging something property-wide (e.g., a VIP arrival wave) in one action. Optii only applies the note where the room has an active reservation, and flags which selected jobs couldn't take one
• Notes automatically move with the guest if they change rooms, and are cleared out once the guest checks out, cancels, or no-shows
• A returning guest in the same room starts with a clean slate — the previous guest's notes never carry over
• No new permission is required: anyone who can open a job can read and add Stay Notes, though only the author can edit or delete their own

Benefits

• Important guest context is no longer siloed to a single job or shift — it travels with the reservation
• Front-line teams get a shared, reliable place to flag guest-specific details without relying on verbal handoffs
• Because notes are scoped to the active reservation, there's no risk of old information leaking into a new guest's stay

Functionality

• When a suite is booked, the reservation is recognized across every room that makes up that suite
• Because a room can only hold one reservation at a time, Optii always resolves which suite configuration is currently active
• Properties using the Child Location setting (Settings → Job Settings → Job Scheduling → Virtual Rooms) get jobs created only on the individual rooms in the booked suite
• Properties using Parent Location get a single job on the suite itself, never duplicated across the individual rooms
• Applies across Stayover, Departure, Turndown, and Check jobs

Benefits

• No duplicate cleans and no missed rooms for properties with overlapping or shared connecting-room setups
• Removes a common source of confusion for teams configuring complex room layouts
• Housekeeping gets a single, reliable source of truth for which rooms need attention on a given day

Functionality

• Configure it under Settings → Job Settings → Job Scheduling, in the new Vacant Inspected (VI) Room Configuration section
• Turn the feature on, set the number of days in VI status that should trigger a job (1–99), and choose whether that job is a Check or an Inspection
• Each night, Optii counts how long every room has stayed in VI status; once a room reaches the threshold, the chosen job is created and its counter resets
• The counter also resets if the room leaves VI status (e.g., a check-in) or if any existing Check or Inspection on that room is completed
• Off by default — nothing happens until a property turns it on and saves both fields
• Post Master rooms are excluded from this automation entirely

Benefits

• Rooms that sit unsold for extended periods get proactively re-verified, catching dust, odors, or maintenance issues before a guest does
• Fully configurable per property — properties set their own threshold and choose whether a Check or a full Inspection makes sense for their operation
• Zero manual tracking required; the rule runs automatically every night

Functionality

• Under each team member's name in the Timeline's detailed view, the single Inspections count becomes four colored tiles
• Hovering a tile reveals its type: Departure, Stayover, Turndown, or Manual inspection
• Only the types a person actually has appear — no stayover inspections means no stayover tile
• Team members who both clean and inspect get a Cleans row and an Inspections row
• Reassigning an inspection moves its count to the new assignee; the inspection's type never changes
• Display-only — nothing about how inspections are created or assigned changes, and the List View is unaffected

Benefits

• Supervisors get an at-a-glance breakdown of inspection workload by type, directly from the Timeline they already use
• Makes it easier to balance inspection assignments across a team without digging into reports
• No workflow changes for inspectors — this is purely added visibility

Functionality

• Open a room's Location Details (from the Floor Plan or by clicking a room) and go to the Details tab
• Click Resync Room — Optii immediately requests the latest status from the PMS
• A confirmation appears once the resync completes, and the room's status, Out of Order/Out of Service state, and reservation details all update with whatever the PMS returns
• The action is recorded in the room's Activity Log as "Resync: Requested," so there's a clear record of who triggered it and when
• Available only to users whose role has the PMS Resync permission, on properties with PMS data enabled

Benefits

• Fast, targeted correction for single-room mismatches, instead of needing a full property-wide resync
• Gives coordinators and supervisors more confidence in what they see on the floor plan day-to-day
• Every resync is logged and attributable, supporting a clean audit trail

Functionality

• Select jobs in List or Supervisor View — inspections and cleaning jobs can be selected together; only eligible inspections are affected
• From Job Actions, choose Skip Inspections; Optii shows exactly how many of the selected jobs qualify (e.g., "2 of 3 selected jobs are inspections that can be skipped")
• Choose one reason for the whole batch: Trust in the Room Attendant, Operational Urgency, or Guest Waiting
• Only inspections that haven't been started are eligible — in-progress, paused, completed, or cancelled inspections are left untouched
• Skipped rooms move to Vacant Inspected (VI) if vacant, or Occupied Inspected (OI) if occupied, the same as a Pass — but no inspection score is recorded
• Every skip is attributed to the person who clicked OK, visible in the job's Activity Log and in Inspector Performance reporting
• Web only — mobile and Timeline workflows are unchanged

Benefits

• Significantly faster room release on high-volume turnover days
• Reason codes are preserved per batch, supporting accurate reporting on why inspections were skipped
• Full accountability: every skip is tied to the person who performed it, not the original assignee

Functionality

• A room's Location Details → Activity Log tab now shows entries like "Room placed [OOO – code] at 10:42:15" and "[OOO – code] removed at 14:05:30"
• Return-to-service events also capture any jobs that were created or removed as a result — for example, "Job: Created Due to OOS Removed"
• In the Activity Log Report, an Event Type filter isolates just OOO or just OOS entries
• OOO and OOS events are always logged separately, never combined
• Because these changes originate from the PMS, the recorded user shows as "Optii"
• Coverage starts from 3.30.0 forward — historical OOO/OOS changes won't retroactively appear

Benefits

• Closes a long-standing gap in the audit trail for room status changes
• Gives managers confidence in the sequence of events when investigating a room's history
• The associated Event Type/Source/Event filters make it easy to isolate exactly the activity you're looking for, at scale

Functionality

• Found below the existing Cleaning Exceptions List, under Reports → Cleaning Exceptions Report
• Each row represents one on/off event: Room, Room Type, Exception Status, Event (On or Off), Time, and Marked By
• Newest events appear first, and any column can be sorted
• Uses the report's existing filters (Date Exception Added, Exception, Exception Status, Room) to narrow results
• Exportable via Download
• Changes made by the PMS show "PMS" as the Marked By value
• The date filter groups events under the day the exception was first added, even if a later toggle happened the next day

Benefits

• Surfaces patterns of repeated flagging on specific rooms — useful for spotting operational issues or guest-communication gaps
• Gives managers a clear, attributable record of who toggled an exception and when
• Complements the existing exceptions list with event-level detail, without replacing it

Functionality

• Departure and Stayover Metrics tiles now include a Skipped Inspections count
• In the Skipped Inspections by Team Member table, expanding a row reveals a Reason column alongside Room and Completed At
• A new Skipped Inspection Reasons chart ranks reasons from most to least common; hover any bar for its count and percentage
• Reasons reflect the options available in the Skip Inspection flow: Trust in the Room Attendant, Operational Urgency, Guest Waiting — skips with no reason show as "No reason provided"

Benefits

• Managers can now see not just how many inspections were skipped, but why — supporting better coaching and process decisions
• The reasons chart makes it easy to spot whether skips are trending toward a particular operational cause
• Builds directly on existing reporting with no disruption to what's already there

Functionality

• Found under Reports → RA Performance Insights, below the existing Corrections by Room Attendant table
• Credits Assigned vs. Credits Completed shows each team member, their role, total jobs assigned, total credit value, and total credits completed, with a Download CSV option
• Average Start Time shows the average time of day each team member tapped Start on their first job
• Only Departure and Stayover jobs count toward credit totals; cancelled jobs are excluded
• A team member who worked under two roles gets a row for each
• Average start time only factors in days actually worked — days off don't skew the average

Benefits

• Managers get a clear view of credit-based workload balance across the cleaning team
• Start-time trends help identify punctuality patterns without manually cross-referencing timestamps
• Both tables live inside the report attendants already use, with no new navigation required

Functionality

• Open Housekeeping → List View and search for a room that's part of a component (connecting) booking
• The component room icon appears on each linked child room, flagging the relationship visually

Benefits

• Restores quick visual identification of connecting rooms, making it easier to coordinate cleaning across a shared booking
• Particularly useful at properties that frequently allocate connecting rooms, where this was previously hard to spot