Release Notes 3.32, Week of November 16 2026

Optii 3.32 helps your team honour guests' sustainability preferences, gives housemen a clear view of their floors, puts more control over inspections in your hands, and adds two new reports. It also includes a round of fixes reported by our customers, and a preview of what's coming in 3.33.

Before you start: settings for admins

Some of this release is off until an admin turns it on:

Feature	Default	Where to turn it on
Checklist Quality Report	Off	Settings → Roles & Permissions → Reports → Access Checklist Quality Report
Squad Performance Report	Off	Settings → Roles & Permissions → Reports → Access Squad Performance Report
Prevent Inspected Status on Occupied Rooms	Off	Settings → Job Settings → Job Scheduling → General
My Section View	Based on role	Give the role the My Section permission, and assign the user at least one section or location

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Housekeeping

Green Rooms

Some guests prefer only necessary service rather than a full daily clean. With Green Rooms, you mark the reservation once and the request follows the guest for the whole stay. There's no need for door placards, verbal handoffs, or re-marking the room every day.

Functionality

• Mark a checked-in reservation as a Green Room from the Green Room switch in the reservation details, or from the Cleaning Exception menu on the job card (web and mobile)
• Every job on the room shows the Green Room indicator while it is on
• Unlike other cleaning exceptions, Green Room does not reset at midnight and stays on when a job is started
• It clears automatically at the start of the Due Out day or at checkout, and follows changes to the departure date
• If the reservation moves rooms, Green Room moves with it
• Green Room is a reminder only — job creation, assignment, and credits are unchanged

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My Section View

Housemen support the room attendants on their floors, but until now Optii only showed them their own linen strip jobs. My Section shows them who is working their floors and what each person is carrying, so they can plan for the linen and trash heading their way.

Functionality

• My Section is available in the View dropdown, directly below My Jobs, on web and mobile
• Shown to users whose role has the My Section permission and who have at least one section or location assigned
• A room attendant breakdown shows each room attendant on the user’s floors and their assigned Departure, Stayover, and Turndown jobs
• A Service Jobs column lists service jobs in the user’s section that are assigned to them or unassigned

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Inspections

Pass / Fail for Check Jobs

Supervisors can now pass or fail any check job, whether it was created manually, by Optii automation, or as part of an inspection workflow. They can decide whether a room is ready or needs more cleaning.

Functionality

• Once a check job is started, the completion actions are Pass, Fail, and Cancel Job (for users with permission to cancel)
• Pass flips the room to Inspected (VI or OI, based on occupancy)
• Fail flips the room to Dirty and offers to create a Departure or Touch Up job, either assigned to someone on the timeline or left unassigned
• Available to properties using Pick Up Handling with a PMS integration

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Prevent Inspected Status on Occupied Rooms

At some properties, the front office reads Occupied Inspected as a room that has been verified and released. This new setting stops inspections and checks from upgrading occupied rooms to Inspected, so Optii matches how your property operates.

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Inspection Source in All Views

Inspection jobs now show which cleaning job they came from in every housekeeping view. Supervisors can read the inspection workload without opening each job.

Functionality

• Colour-coded inspection chips in List View, Timeline, Supervisor View, and My Jobs: Departure (orange), Stayover (green), Turndown (purple), Touch Up (blue), and manual inspections (teal, as today)
• The job card header shows the source, for example, Inspection ↔ Departure, on web and mobile
• On web, hovering over an inspection chip shows its type, for example, Stayover Inspection
• Display only — how inspections are created and assigned is unchanged

 

Source	Colour
Departure	Orange
Stayover	Green
Turndown	Purple
Touch Up	Blue
Manual inspection	Teal (as today)

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Reports

Checklist Quality Report (new)

The Checklist Quality Report turns inspection and scoring checklist answers into a quality score. Managers can find failed work quickly, coach the right people, and track whether quality is improving.

Functionality

• Found under Reports → Checklist Quality Report
• Average Score = questions passed ÷ questions answered
• Scores broken down by person, day, location and task, separating Score Given By from Score Received By
• Filter by date completed (last 7 days by default), person, department, checklist, location and task, and click any bar or name to drill into the underlying answers
• Checklist Records opens on failed answers, with a switch to show all tasks

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Squad Performance Report (new)

The Squad Performance Report brings squad cleaning duration, travel time, corrections, credits and inspection scores together for Departure, Stayover and Turndown jobs.

Functionality

• Found under Reports, filterable by date added, squad, and room type
• Includes jobs assigned to the squad, not jobs assigned to individual squad members
• Travel time is reported for the squad as a whole; credits are shared equally between squad members
• Squads that have since been deleted still appear in historical reporting under their original name

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Additional enhancements

• Inspector Performance Report: Inspection Source filter. You can now filter by the cleaning job type that triggered the inspection. The filter applies to:

• • The Reporting Records table
  • The Skipped Inspections table
  • The Inspection Status by Team Member chart
• Above Property Job Items: assignments by property. The Edit Job Item drawer now shows each selected property's assignments in a table. This includes properties with no assignments, and properties whose departments or roles can't be matched.
• Above Property Job Items: Make Above Property. Convert an existing property-level job item into an Above Property job item for central management, without recreating it. This change is permanent, and you'll be asked to confirm before saving.
• Room type inspection cadence. When a room's room type changes, its inspection counts now carry over and are checked against the new room type's cadence. Any inspection on a room resets all of that room's counts. This prevents extra inspections caused by out-of-date counts.

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Bug fixes

Housekeeping

• Housekeeping jobs no longer show a "Due By" time in location details.
• The Save button no longer stays disabled when you edit a job whose Due By time was saved earlier than its start time.

Inspections

• Role-based inspection cadence is applied correctly again. Completions by self-inspecting room attendants now move rooms straight to Inspected instead of creating an inspection.
• A completed inspection is no longer cancelled when the guest checks in minutes afterwards.

Job creation and PMS integrations

• Jobs on newly added room types are no longer created with blank credits and duration.
• Departure jobs are no longer created for rooms whose guests are staying over.
• Room occupancy now updates correctly after a PMS integration is enabled, so Daily Job Creation creates the right job type.
• Virtual and component rooms:
  • Child rooms now show the arrival icon and ETA when a departure is the same day.
  • Child rooms no longer stay Occupied after a room move off the parent room.
  • Parent room status is now sent to Mews after inspection.

Reports

• The Checklist Export report no longer times out.

Schedule and labor

• The Schedule Draft now shows a team member under each role they are scheduled for.
• Labor costs are now calculated when an hourly rate is configured.

Settings and general

• Newly created departments now appear in the Department dropdown when you map Job Item Assignments.
• Changing the language from the Languages button now translates the interface correctly, including the Housekeeping (HK) abbreviation.
• Job types now display in the selected language on the job detail panel, on web and mobile.

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Coming in 3.33

Here's a preview of two larger updates planned for the next release.

New navigation

On web, the top navigation bar will be replaced by a collapsible left sidebar and a persistent header, so you can reach any module in fewer clicks.

• Header: every page will show the property switcher, Rooms and Add Job, each one click away.
• Sidebar: every module will be in one sidebar. Sub-modules show inline, or in a hover menu when the sidebar is collapsed.
• My Jobs: this becomes one module showing Housekeeping and Service jobs together.
• Above Property: you'll reach it directly from the sidebar.

Only the navigation changes. Every module, your existing links and bookmarks, and the mobile app will work as they do today.

Team Members roster

The Housekeeping → Team Members view is being redesigned. Building the daily roster will be faster, and you'll see whether the day is covered before jobs go unassigned.

• Three columns:
  • Team Members shows who is available.
  • On Shift shows who is working.
  • Shift Details shows hours and credits for each person.
• Overview: compares the credits and hours you've rostered against the day's housekeeping workload.

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Questions? 

Contact our team at help@optiisolutions.com