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FAQs Timeline Start/End Logic Now Derived from Daily Job Creation 


The timeline previously relied on a hardcoded internal schedule running 6 AM today to 6 AM the next day. That conflicts with the reality of hotel operations — large properties routinely open the house at 4 AM or 5 AM. A manager opening at 5 AM saw credits already assigned to team members that actually belonged to yesterday's operations, inflating workload expectations and derailing the morning opening.

The timeline day boundary is now derived from the property's Daily Job Creation (DJC) run instead.

Key Capabilities

  • The hardcoded 6 AM boundary is removed. Once DJC runs, yesterday's assigned credits are cleared from the new timeline, giving a clean slate regardless of what time the timeline is created.
  • Users can create tomorrow's timeline at any time. When DJC runs, no credits are assigned on today's timeline unless manually assigned or auto-assignment is performed.
  • Core rule: a job belongs to the timeline of whichever DJC ran most recently before the job was completed.

Worked examples: 

 

Scenario

 

Outcome

 

DJC runs 3 AM daily; job completed 3:30 AM on Day 2 (after Day 2's DJC)

Job belongs to Day 2's timeline and does not show on Day 1

DJC start time changed 3 AM → 4 AM; job completed 3:30 AM on Day 2 (before Day 2's DJC)

Job belongs to Day 1's timeline and does not appear on Day 2

 

Current Limitations

  • If DJC is not configured, the timeline start/end defaults to the previous 6 AM behaviour.
  • A change to the DJC start time takes effect from the next day's timeline forward. Past timelines, and any jobs assigned or completed on them, are unaffected.
  • Changing the DJC start time shifts where the boundary falls, which changes how jobs completed in the transition window are attributed going forward.
  • This change affects Supervisor View, My Jobs, List View and Timeline. Validate all four when investigating any timeline discrepancy.
  • In-progress and paused jobs continue to be returned to not-started and unassigned by DJC — existing behaviour, unchanged.
 

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Would you like to learn more?

If you would like to learn more about Optii, please check out our Optii learning centre today at help.optiisolutions.com

 

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