Direct Messages in Optii Chat
DM's are for smaller conversations outside of channels.
Direct Messages (DMs) let you have private, one-to-one conversations with a specific teammate outside of channels, without the rest of your team seeing the exchange.
DMs would be for smaller conversations outside of channels and keep the communication between you and your teammate.
Use Direct Messages for smaller, private conversations that only involve you and one teammate, keeping the exchange visible only to the two of you.
- Click the + sign next to Direct Messages, then select a team member from the dropdown list or type their name in the search field to filter the results.
- Enter your desired message, and when you are done, click on 'Send'.
Your teammate receives a push notification as soon as the message is sent, so they can review it and act promptly.

To learn more about push notifications, refer to the Push Notifications article or contact your Optii Support team.