How can I send a Chat message to my colleague?

This article will explain how easy it is to connect with your fellow Team Members using Optii Chat on your desktop or mobile device!

  • Optii Chat has two ways to message:
    • 'Channels' allow you to talk in groups with your colleagues based on hotel departments.
    • 'Direct Messages' allow you to talk one-on-one with your colleagues.
  • Simply type your message within the box field, and when you are ready, press 'send'.
  • 'Badge Counts' will be highlighted in red next to messages to ensure you do not miss a message and you can rejoin the chat at any time.
  • To make sure your messages get the attention they deserve, Optii will send a push notification anytime an individual is tagged in a group within a channel OR receives a direct message.
    • Push Notifications will appear on both the desktop and mobile views of Optii. 

If you have any questions about this report or how to use the information presented in the report -- do not hesitate to reach out to your Customer Success Manager for help!