Optii Housekeeping Activity Log Report

Track every detail and trace every action across departments, jobs and your property with Optii’s Activity Log Report.

The Activity Logs report is a powerful tool for monitoring and analyzing housekeeping operations. It provides a detailed record of all actions and events within the system, allowing managers to track performance, identify trends, and ensure accountability.

The Activity Logs report is a valuable tool for managers to gain insights into housekeeping operations and make data-driven decisions. Here are some strategic uses:

  • Process Improvement: Analyze event types and job sources to identify bottlenecks or inefficiencies in the workflow. Are certain tasks consistently taking longer than expected? Are there delays in job assignments?
  • Accountability: The report provides a clear audit trail of all actions, ensuring accountability and transparency. This can be helpful in resolving disputes or investigating incidents.
  • Resource Management: Analyze activity levels in different locations to optimize staffing and resource allocation. Are certain areas consistently busier than others?
  • Trend Analysis: Identify trends in activity over time to anticipate future needs and plan accordingly. Are there seasonal variations in cleaning activity?
  • Problem Solving: Use the report to investigate specific incidents or issues. For example, if a room was not cleaned to standard, the Activity Logs can help determine where the breakdown occurred.

This article will break down the Activity Logs report, explaining each section and how it can be used effectively. 

1. Filters: Refining Your Search

The first section of the report consists of filters, which allow you to narrow down the data and focus on specific areas of interest. These filters act like a magnifying glass, helping you pinpoint the exact information you need.

The available filters include:

  • Date: Specify a date range to view activities within a particular timeframe. This is essential for tracking daily, weekly, or monthly activity.
  • Location: Filter by specific locations, such as individual rooms, floors, or common areas. This allows you to analyze activity in different parts of the property.
  • Parent Location: This filter allows you to group locations. For example, you can select a building and see all activity within that building.
  • Job Source: Filter by the source of the job, such as manual entry, automated scheduling, or guest request. This helps understand how jobs are being generated.
  • Department: Filter by the department responsible for the activity, which might include housekeeping, maintenance, or others.
  • User: Filter by specific users to track individual performance and identify any potential issues.
  • Event Type Source: This filter allows you to select the source of the event, like the system, user, or integration.
  • Event Type: Filter by the type of event, such as job assignment, job completion, inspection, or supply usage. This allows you to focus on specific actions.
  • Event: This is a more granular filter that allows you to select a specific event, such as "Room Cleaned," "Inspection Passed," or "Supply Restocked."

2. Activity Logs Table: The Detailed Record

The heart of the report is the Activity Logs table, which displays a comprehensive record of all events based on the applied filters.

Screenshot 2025-02-21 at 15.48.10

Each row in the table represents a specific event and includes the following information:

  • Date: The date the event occurred.
  • Time: The time the event occurred.
  • Location: The location where the event took place.
  • Job Source: The source of the job related to the event.
  • Event Type Source: The source of the event.
  • Event Type: The type of event that occurred.
  • Event: A detailed description of the event.
  • Username: The username of the person who performed the action or triggered the event.

🚀 Bonus Tip: Exporting the Data

For further analysis and reporting, the Activity Logs report can be exported in various formats, including PDF, CSV, and Excel. This allows you to manipulate the data, create custom reports, and share the information with other stakeholders.

By understanding and utilizing the Activity Logs report effectively, managers can gain valuable insights into their housekeeping operations, improve efficiency, and ensure a high level of service. This report is an essential tool for data-driven decision-making and continuous improvement in housekeeping management.

💡Tip: Feel free to share this valuable resource with your colleagues to explore Optii.

Would you like to learn more? 

If you would like to learn more about Optii, please check out our Optii learning centre today at help.optiisolutions.com

Have questions or need help?

Do you have any questions about Optii? Please contact your success manager today at help@optiisolutions.com