Reading the Job Activity Report

This article will walk you through the data and insights provided in the 'Job Activity Report'.

Accessing the Report

  • Select the 'Reports' tab in Optii and click on the 'Job Activity Report' in blue.
  • Next, select between 'Completed Date' (timeframe in which jobs were completed) or 'Added Date' (timeframe in which a job was added) and choose your date range from the calendar pop-up. Click on the blue 'Save' button.
  • Refresh your browser to populate the data.
  • Once the report populates, you may use the filters to narrow down the information.
  • Click on a filter to see the available filter values. For longer lists, you may start typing a keyword in the search box.  Note: the filter values shown will only reflect job information that happened in your selected date range. Select your desired filter and click on 'Apply'.

  • The 'Response Time' chart shows the Avg. Response Time by date.  If you hover over the green bar, a pop-up will drill down on the selected date.

  • The 'Top 20 Jobs' chart shows the Avg. Response Time by the Number of Occurrences of a specific job type. Hover your mouse over one of the colored dots to drill down and see additional information.
  • At the very bottom of your screen, you'll see a list view of the jobs that meet your report criteria.
    • This is a great way to view your data in a simple format or to grab a quick print screen. 

If you have any questions about this report or how to use the information presented in the report -- do not hesitate to reach out to your Customer Success Manager for help!