Set Your Target Due Times in Optii

Target due times in Optii define how quickly your team should respond to and fulfill guest or internal service request jobs, helping ensure consistent service levels across your property. This way, you can keep your team always focused on the bigger picture.

Follow the steps below to set your target due times in Optii.

Update your target due times

1. Click on Settings and select Rules from the left-hand side panel. 
   
2. Click on the edit icon and select the new times from the drop-down list or enter a new one if it does not show from the list.
   
   
3. Click 'Update' to save your changes!

Your target due times have been updated in Optii. You can adjust these values at any time by following the same steps — just remember to click 'Update' to save your changes.

Ready to add a new job? Log in to Optii and give it a try.

To learn more about target due times, contact your Customer Success Manager at help@optii.com. We're available 24/7 and happy to help!