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Welcome to Optii! Your Journey to Success Starts Here
Congratulations on starting your Optii Onboarding journey!
We are thrilled to welcome you and guide you through a process designed to ensure your success and help you maximize the value of the Optii platform.
The Optii Onboarding process is structured into four key phases, typically lasting 4-6 weeks, and can be tailored to your specific needs:
Phase 1: Kick Off Call During this initial call, we will set the tone for a successful engagement. We'll work together to learn your goals, define your success criteria, and walk through the implementation timelines.
Phase 2: Setup & Configuration In this phase, we'll ensure Optii is set up perfectly for you to quickly achieve success and value. This includes everything from deploying the system to integrating it seamlessly with your existing infrastructure.
Phase 3: Training & Simulation The training phase is dedicated to empowering your designated Property Champions. Our goal is to teach them to be successful on the Optii platform. This includes comprehensive product training and access to curated resources from our knowledge base, specifically tailored to your goals.
Phase 4: Live & Complete Onboarding concludes by equipping you with the skills to seamlessly use Optii and achieve your objectives. In this final stage, we actively promote and monitor user adoption to ensure that the majority of users are actively engaged with Optii.
Throughout this process, Optii will provide a dedicated Onboarding Specialist who will oversee and facilitate Project Management services, ensuring a smooth and seamless experience for you. Upon completion, your team will be well-prepared to extract maximum value from Optii, and you'll have continuous access to support and valuable success resources.
Who is this lesson for?
- Hoteliers
- Hotel Managers
- Head of Departments
- Optii Champion
Lesson Details:
Format: Video
Duration: 3 minutes
What you will learn?
- Learn about the onboarding process
- Get ready for your Kick off call with our Implementation Manager
🙌 Get a Quick Overview: Watch Our 3-Minute Onboarding Journey Video! 👇
🎥 This brief video provides a visual guide to the Optii onboarding journey, outlining the key phases and what you can expect as you get started.
Ready to Dive Deeper?
This Learning Center is your central hub for all things Optii. We encourage you to explore the following sections to begin your journey:
- Optii Platform Settings >>> Getting Started
- Optii NEW Housekeeping >>> Getting Started
- Optii Service & Chat >>> Getting Started
- Optii Projects >>> Getting Started
- Opera OHIP Integration Hotel Chain SSD/resource owner group >>> Integration
- Opera OHIP Integration Hotel Chain OCIM/client credentials >>> Integration
- Opera On-Prem Integration >>> Integration
We're excited to have you on board! For any questions or assistance please contact your onboarding implementation manager at help@optiisolutions.com