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Learn how easy is to add your notifications and escalations with Optii
Available with any of the following subscriptions:
- Service
- Housekeeping
- Projects (Preventative Maintenance)
- Guest Messaging
- Above Property Management
Step 1
Go to your Notifications Tab located under Configuration and Rules to view, add, edit your notifications and escalations
Step 2
To Add New Notification
- Go to the 'Add Notification' button located in the right hand side of the screen.
2. Enter the name of the notification followed by the criteria
3. Complete the notifications by defining who will receive them
Tip #1: Notifications via InApp or Email
Optii Supports Notification via in-app (push notifications) or via email notification.
Tip #2: Before, After Due Time or Status Change, or Creation
Select how you want Optii to send the notification, before due time, after due time, after status change, or after creation 
Tip #3: Multiple notifications within one central notifications
You can add multiple notification within one central notification with different criterias, this is very helpful when you want to escalate jobs, for example guest request jobs that have not been completed after due time.
Optional
To Edit a Notification
1. Click on the pencil icon located on the right hand side of the screen
To delete a notification, simply click on the 'X' icon located on the right hand side of the screen.
Well Done!
By following these steps, you can ensure your hotel operational notifications and escalation are accurately reflected in your Optii platform, making it easier to manage your users, roles, jobs and more with Optii.
Are you a Head of a Department or Optii Champion? Click here to continue the next two videos 👇
Lessons & Resources:
Optional Lessons & Resources:
- Floor Plan — View, Add or Edit your Tags
- Floor Plan — Add, Edit your Location Types
- Floor Plan — Add or Edit your Room Types
- Floor Plan — Add your Room Types Credits, Duration & Checklist (for Housekeeping)
- Roles & Permission — Quick overview of the Product Permission
- Users Management — Add your Team Members Shift Hours, Credits and Locations (for Housekeeping)
- The Quick Access Code to create your Optii Profile
- Getting Started with Optii Service & Chat
- Getting Started with Optii Housekeeping
- Getting Started with Optii Projects
💡Tip: Feel free to share this valuable resource with your colleagues to explore Optii.